Frequently asked questions

3 easy steps -> 1. Choose a restaurant 2. Place your order 3. Simply wait!

Step 1:

  • Enter your address to locate nearby restaurants
  • Choose your favourite restaurant

Step 2:

  • Select order type -> Pick Up or Delivery
  • Begin adding menu items to your order
  • Select date/time of Pick Up or Delivery
  • Checkout
  • Choose payment method -> Credit Card or Cash
  • Place your order

Step 3:

  • Check "Current Orders" for order status
  • Enjoy your food!
The two main services we offer are pickup and delivery. Whether you are on the go to pick up your prepaid and ready-to-go meal, or are looking to enjoy food brought to your doorsteps, we have a service that fits your food ordering needs.
Once you complete the checkout process, you will receive an email confirming that your order has been placed. You will then receive updates of your order status under "Current Orders", as well as through email. If there are any issues with your order, we will attempt to contact you by telephone and/or email. Please ensure to include a current telephone number where you can be reached at to be assisted by our team.
Please contact the restaurant IMMEDIATELY and the restaurant will do their best to help you with a revision or cancellation request, keeping in mind that an order cannot be changed once preparation is in process.
Please complete the registration form on our home page. Our restaurant admin will contact you at their earliest convenience to begin the process.

Please email your resume to us at career@metauniverse.ca. Our recruiting specialist will contact you at their earliest convenience.

If we haven't answered your question, please reach out to us through our service@nomme.ca